Terms of Service

1. Agreement

By creating an account or using ChatClaw ("the Service"), you agree to these Terms of Service. The Service is operated by Sumera Labs ("we", "us", "our"). If you do not agree, do not use the Service.

2. What ChatClaw Does

ChatClaw is a web dashboard that relays messages between your browser and your self-hosted OpenClaw AI agent. We store your conversation history so you can access it across sessions and devices.

ChatClaw is not an AI provider. The AI responses you receive come entirely from your own OpenClaw agent, which you operate on your own infrastructure. We have no control over, and accept no responsibility for, the content generated by your agent.

3. Eligibility

You must be at least 13 years old to use ChatClaw (or 16 in the EU/EEA). By signing up, you confirm you meet this requirement. If you are using ChatClaw on behalf of a business, you confirm you have authority to bind that business to these terms.

4. Your Account

• You are responsible for keeping your account credentials secure.
• You must notify us immediately at chatclaw.support@sumeralabs.com if you suspect unauthorised access to your account.
• Each account is for a single user. Do not share your login credentials.

5. Acceptable Use

You agree not to use ChatClaw to:

• Violate any applicable law or regulation
• Transmit malware, spam, or unauthorised advertising
• Attempt to gain unauthorised access to other users' data or our systems
• Probe, scan, or test the vulnerability of our systems without written permission
• Abuse or excessively load the relay infrastructure (e.g., automated flooding)
• Use the service on behalf of someone who has been suspended or banned

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

6. Data Ownership

You own your data. The conversation messages, agent configurations, and any other content you create through ChatClaw remain yours. By using the Service, you grant us a limited, non-exclusive licence to store and transmit your data solely to provide the Service. We do not use your conversation content to train AI models or for any purpose other than operating ChatClaw.

7. Disclaimer of Warranties

ChatClaw is provided "as is" without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or secure. The relay infrastructure depends on third-party services (Supabase, your VPS provider) and network connectivity that we do not control.

We are not responsible for the content, accuracy, or legality of AI responses generated by your OpenClaw agent. You are solely responsible for configuring and operating your agent within the applicable policies of OpenClaw and any AI model providers it uses.

8. Limitation of Liability

To the fullest extent permitted by law, Sumera Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising from your use of ChatClaw — even if we have been advised of the possibility of such damages. Our total liability for any claim shall not exceed the amount you paid to us in the 12 months preceding the claim (or $10 USD if you are on the free tier).

9. Intellectual Property

The ChatClaw dashboard, branding, and source code are owned by Sumera Labs. Nothing in these terms transfers ownership to you. You retain full ownership of your own data and your OpenClaw agent configuration.

10. Subscriptions & Billing

ChatClaw currently offers a free tier. When paid plans are introduced, additional subscription terms will be added to this section, including pricing, billing cycles, cancellation, and refund policy. We will notify existing users by email before any paid plan takes effect.

11. Termination

You may delete your account at any time by contacting chatclaw.support@sumeralabs.com. We will permanently delete your data within 30 days of account deletion.

We may suspend or terminate your access if you violate these terms, if required by law, or if we discontinue the Service. If we discontinue the Service, we will provide at least 30 days' notice and the ability to export your data.

12. Governing Law

These terms are governed by the laws of [your jurisdiction — update to match company registration]. Any disputes shall be resolved in the courts of that jurisdiction. If any provision of these terms is held unenforceable, the remaining provisions continue in full effect.

13. Changes to These Terms

We may update these terms as the Service evolves. For material changes, we will notify you by email at least 14 days before the change takes effect. Continued use of ChatClaw after the effective date constitutes acceptance of the updated terms.

14. Contact

For questions about these terms: chatclaw.support@sumeralabs.com
For privacy requests: chatclaw.support@sumeralabs.com
Sumera Labs